I’ve quickly prepared for you a 7 minutes video about the system I use and teach other companies to work on their challenges.
Sorry about the quality… I’ve used my digital photo camera only. Anyway, you should clearly understand what I explain otherwise PLEASE LET ME KNOW IF YOU HAVE ANY QUESTIONS.
If you want to learn more about the details of each step of the above-system, you can read it in my book.
PS: I almost forgot to ask you…what is your biggest frustration that you would like to be solved in your job?