LSS Certification

NO EXCUSE: Responsibility is not a characteristic

personal responsibility in delivering excellence

Sense of responsibility: one has it, or one doesn’t. There is not a word of truth in this statement. Of course some people have more compassion with their fellows than others do, but there sure are techniques for sharpening your sense of responsibility. So no more excuses!

But what exactly is this sense of responsibility?

Some jobs and the belonging tasks demand for a lot of responsibility. Most of the times, those come together with a lot of money, or sometimes even human lives are at stake. People that own a sense of responsibility are characterized by their alertness. They constantly question themselves: Why is this going wrong? Can I do this, better, faster, or more efficiently? Also, they own the capacity of making decisions on their own, and being independent. Responsible people see it as their duty to watch over the well being of others in their surroundings, and will recognize alarm signals or stress factors in the blink of an eye.  It’s not about reflecting responsibility, but taking responsibility!

Developing your sense of responsibility

In case you would like to develop your sense of responsibility, you will have to learn to shut down your automatically generated thoughts. Irritation is a familiar emotion for you? Do you ever think: “Why is this happening now, again? I even told them so; just let it figure them out by themselves!” ? Then, I would strongly advise you to let go of this frustration and to take the following steps in developing your sense of responsibility.

  • Let go of your narrow-mindedness! This is rather the opposite of responsibility. You don’t want to do tasks that are not in your job description according to you? Then you will not be able to make a splendid career. It is showing lack of responsibility and it will not improve the quality of the product or service that you are delivering.
  • Try to be flexible. Has it ever occurred to you to work some overtime to finish this important order? Shake of this ‘from nine to five’ mentality and try to create some flexibility for making an extra mile. Doing slightly more than is requested for can tremendously boost the quality of your product or service.
  • Don’t forget about the details. Often, the quality of your product or service can be found in the details. To have an eye for details is of major concern for showing that you are taking responsibility for the quality delivered.
  • Be willing to do something for one another. To reach a helping hand to your colleague that is overloaded by work can be very much appreciated. Take responsibility for the organization as a whole and for the well being of your colleague. He won’t forget about it!
  • Don’t forget to share your responsibilities. In case you are afraid to do so, you will hinder yourself and your surroundings for no reason. People with too big of a sense of responsibility are excessively critical and point out to their colleagues what possibly could go wrong. This will give your colleagues a feeling of discomfort and it creates an awkward cooperation. Shake off this feeling of doing it better than others. Think of what actually could go wrong. This hardly ever is a irreparable mistake

Do you dare to take the step of developing a sense of responsibility?

I can help you in developing sense of responsibility by my online Lean Six Sigma trainings. With the help of improvement projects, internal process will be scrutinized to discover which input is of importance for your results. Then it will be determined what would be the best way to monitor this input and to optimize the process, and to deliver the quality that you stand for.

Lean Six Sigma works following a certain project sequence. Each step within the project will be gone through systematically, and according to the DMAIC principle, standing for Define, Measure, Analyze, Improve, and Control. For each phase, the project team will have to come together to brainstorm and to work out ideas.

But this only works if everybody in the team takes his or her responsibility, doesn’t it?

In case this is not happening, it is of importance for the project and the organization to stop and talk about this issue. Are YOU ready to take your responsibility?

Have a look at my training programs!

You can also contact me for some more information on the topic or for some advice.

The choice is yours.


Phone
: +31 6 54 69 40 47

Email: michelle@herku.org

 

Instruction Video For LeanSixSigmaBelts Online Training

Before you would consider to enroll in any business improvement training program like Lean or Six Sigma, I advise you to start with this one.

Besides Lean Six Sigma problem-solving phases, you will also learn the most critical part of such program: the Preparation Phase.

Normally, you don’t get this in a Lean Six Sigma training but it is essential if you don’t want to fail with your program.

So only the Preparation Phase of my training will save you more money than the 19,70 EUR, the price of this training.

Furthermore, you get explanations about each of the problem-solving steps, you can see my carefully selected tools and you get case studies, templates and extra bonuses.

I’m sure this is a very good value for its price IF you want to learn how to improve both Organizational and Personal Performance.

In this video you get to see the INSIDE of the training to remove any risk from you side before you would join this course.

The normal price was 197 EUR but it is now available for the 10th of it, for 19,7 EUR because I’m going to remove this training from the web and I don’t want you to miss it.

You have only 24 hours left to purchase.

I’m sure you will greatly benefit from this material and start reducing costs, speeding up processes and serving your customers better.

Enjoy it!

Culture Change Underway with 40+ Green Belts and Yellow Belts

I’m in Sweden now and its raining…:-(

Today, I’ve just finished the certification process of 16 Green Belts and their team members trained as Yellow Belts in Lean Six Sigma.

It was an excellent day with 8 project presentations and discussions afterwards. It is so good to see these people discussing how to improve the company performance, how to reduce costs and improve quality and speed. They have done a fantastic job!

As I said in my closing presentation:

“The management of the company could not wish anything better than having these 40+ people brainstorming and helping each other in their project to solve problems and improving the company”

…and this is that we are after in Lean Six Sigma: to change company culture to a focused, purpose-driven, learning and empowering culture

…and the results will come, like:

  1. Lower costs
  2. Less defects
  3. Better quality
  4. Higher profit
  5. Reduced lead-times
  6. Increased value
  7. Customer focus

Just to mention a few of the TANGIBLE results.

…but these are the RESULTS and not the objective.

So if you want to start a Business Improvement Program,

  • aim for culture change
  • use Lean Six Sigma as a tool for change
  • involve the whole organization
  • and the results will come

Okay, it is not the end yet, it is just the BEGINNING of the change but change we need, for sure.

Is your organization about to change for a better?

Mini-course “22in3″…the good news or the bad news first?

I start with the bad news first. So let’s get over it.

My Online Mini-course “22in3” on how to apply Lean Six Sigma as a strategic tool, was a big success. There were more than 2500 participants who signed up from all over the world within less then a month. As we continued with the issues I got excellent comments from all around the world.

Just a random samples from the feedbacks:

  • “Very glad to have this opportunity to find so much useful information”
  • “Thank you! I enjoy the learning.”
  • “It is nice. I’m keen on following you”
  • “I may say thanks a lot for your messages. It is very useful for me”
  • “Thanks for sharing this mini course. Awaiting with eagerness what I can learn from you.”

The bad news is: I’m going to remove this training from the market :-(. It will not be available anymore…at least not in this format.

Now the good news!

Many of you – the participants who “survived” all the 11 issues on the preparation and execution phases of Lean Six Sigma, received case study interviews and presentations – asked me if you get a certificate after completing this course.

The answer is YES… but you have to pass a test (just in case some of the emails would be still sitting unopened in your inbox…I’m talking here about some outliers, of course 😉

The test is not yet prepared. I work hard to finish it within a couple of days.

Some details about it:

  • It will be an online test
  • Questions will focus on the main objectives of the phases in Lean Six Sigma application
  • Important point is to see if you share the mindset of continuous improvement
  • You have to achieve at least 80% in order to get certification
  • I need your full name and physical address so I can send you the certificate by post
  • I’ll need to charge you 5 EUR to cover some costs like postage, printing, admin.
  • Upon receipt of your payment and achieving 80% on the test, I will send you your (probably first) Lean Six Sigma Certification

OK. That’s it for now. I have to prepare myself for a project closure meeting where we achieved 70% of reduction in variation between actual and planned welding hours.

So prepare yourself for the TEST!

Blog you soon.

Peter